Privacy Policy
This Privacy Policy explains how Local Home Group, operated by LOCAL HOME GROUP LLC (“Local Home Group,” “we,” “us,” or “our”), collects, uses, discloses, and protects information.
Information we collect
We may collect contact details, property information, inquiry content, communication preferences, and records of consent you provide. We also collect limited technical information needed to operate, secure, and improve the website.
How we use information
We use information to respond to inquiries, evaluate properties, schedule requested appointments, prepare or discuss potential offers, provide transaction updates, operate our services, maintain consent records, prevent fraud, and comply with law.
SMS privacy and consent records
SMS consent is optional, is collected through the separate unchecked consent box on our Text updates form, and is not a condition of purchasing property or services. We retain the consent choice, disclosure version, source page, and submission time so we can honor and document your preferences.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, messaging infrastructure, and communications delivery, is permitted only as needed to provide those services. All other use-case categories exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties.
Text-message choices
If you opt in, message frequency varies and message and data rates may apply. Reply STOP to end texts and HELP for help. We may send one confirmation after an opt-out request. Leaving the Text updates consent box unchecked does not prevent you from submitting a question.
Phone calls and automated technology
SMS consent does not authorize automated or artificial-intelligence voice calls. The Cash Offer form includes a contact agreement above its submit button covering calls about your property inquiry and related offers, including calls using automated technology or an artificial, prerecorded, or AI-generated voice. Clicking “Get My Cash Offer” after entering your contact details records that agreement. The homepage property form retains a separate, optional, unchecked AI-assisted call consent choice. We retain the applicable choice or submission agreement, exact disclosure and version, source page, phone number, and submission time. Consent is not a condition of buying or selling property or receiving services; you may email us instead. AI-assisted calls will identify Local Home Group, disclose the use of an AI assistant and possible recording, and honor any request to stop calling. You may revoke call consent at any time by saying “stop calling” or contacting us.
Sharing and service providers
We may share non-SMS information with vendors that host, secure, analyze, or support our services; professional advisers; transaction participants at your direction; and government authorities when required by law. Service providers may use information only to perform services for us. We use GoHighLevel to organize property inquiries, contact details, and communication preferences.
Cookies and similar technologies
Our hosting and security providers may use cookies, browser storage, IP addresses, request logs, or similar technologies to operate the site, maintain security, and diagnose errors. When present in the page address, we record advertising click identifiers and campaign parameters with your inquiry to understand how you found us. These technical activities do not create SMS or AI-call consent. You can manage cookies and browser storage through your browser settings; restricting them may affect site features.
Retention and security
We retain information only as long as reasonably necessary for the purposes described, including legal, dispute, and consent-record obligations. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Advertising measurement
After a completed property inquiry reaches our team, we use Google Ads conversion measurement and, when configured, Meta Pixel to understand which advertising generated inquiries. These services may receive technical information such as your IP address, browser information, advertising identifiers and the page visited, and may use cookies or similar technologies. We send a random submission reference for duplicate prevention. We do not include your name, email, phone number, property address, inquiry text or consent record in our advertising event payload. We do not use enhanced conversions or automatic advanced matching. Our advertising tags do not count the first address step, unsuccessful submissions or Text updates forms as leads.
We honor Global Privacy Control and browser Do Not Track signals by disabling these tags. You can also disable future advertising measurement in this browser below. This does not affect submitting an inquiry or your communication choices. A previously recorded event cannot be withdrawn using this button. Learn more at Google advertising privacy and Meta’s Privacy Policy.
We may record the time zone reported by your browser to schedule a requested callback during appropriate local hours. If we cannot establish an appropriate calling time or identify the property, your inquiry may require review before a call.
Your choices
You may ask to access, correct, or delete certain information, subject to legal exceptions. You may revoke communication consent at any time. For SMS, reply STOP; for calls, say “stop calling”; for help, reply HELP or contact us.
Contact us
LOCAL HOME GROUP LLC
1533 Southwood Place, Lot A, St. Augustine, Florida 32084
sales@cashhousebuyers.co
(904) 944-7652